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If you or a loved one is a member of the US military, you have a standing order (PCS) or deployment.
Att Military Suspend
But did you know that the same law protects you when you need to cancel your Internet, TV or phone service?
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Amendments to the SCRA in Public Law 115-407, Veterans Benefits and Transition Act of 2018, now allow military members to cancel Internet, TV or wireless and/or home phone service without no penalty or go to a new location where the same service is available. not provided, even if you have moved at least 90 days.
To take advantage of this benefit, contact your provider's customer service department and notify them to cancel your services without penalty under the SCRA. You may need to provide copies of your employment documents.
In the past, some states had protections for service members who canceled their Internet, TV and/or phone service before their contract expired - but not all did. The new law now provides these protections across the country.
The law also protects you from fines or being taken to court for breaking into your home or renting a car.
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With these changes to the Veterans Benefits and Transition Act of 2018, the law now offers some relief to military members and their families. Most television and Internet providers require a one- or two-year contract to set up service, and often the hidden fees associated with breaking this contract are not clear and can add up to hundreds of dollars.
For example, many providers have cancellation fees (also called early termination fees or ETFs) based on the number of months you have had the service. The closer you are to completing the contract, the lower your cancellation fee. Other Internet and TV providers charge cancellation fees ranging from $120 to $400.
Note that you may have the option to terminate your service. Canceling your service is a good option if you want to continue with your current plan or promotional offer. Whichever way you go, knowing the legal protections under the SCRA is key.
For more information on Internet, TV and phone services and the latest news, check out our Resource Center and follow us on Facebook and Twitter.
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Transfer data from your home for tasks like video calling, uploading large files, working on online documents, and live streaming This weekend, AT&T started opening iPhones for contract customers. This allows the iPhone to be used with a SIM card from overseas carriers or with T-Mobile in the US, in addition to unlocking the phones for customers without contracts in the US who are still under contract with the company . AT&T is gradually unlocking iPhones for service members.
Federal law requires carriers to suspend service without disciplinary action to deployed military personnel after they submit their military orders, but AT&T is not required to unlock the phones of deployed service members. Instead, the company chose its own.
AT&T declined to comment, but we have independently confirmed that AT&T is open to service members on request. Deployed military, airmen, sailors and sailors should contact AT&T customer service for more information about unlocking iPhones.
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